Investor Relations

Our vision is to surpass the highest expectations of all our stakeholders. As an investor or a shareholder in our bank, it is essential that you are aware of current and upcoming issues, particularly those that relate to organizational impact and therefore receive the most recent and updated information on our operations and profitability. To ensure maximum transparency and detail, the bank’s financial statements and investor presentations are available for your convenience.

At UBL we believe in building a relationship based on mutual trust and reliance and your trust is imperative to us.

Contact person for IR

Arif Akmal Saifie CFA, FCA

11th Floor – UBL Head Office,
I.I. Chundrigar Road, Karachi - 74000 Pakistan
Phone : +92 21-990332971
UAN : +92 21-111-825-111 Ext. 2971
Fax: +92 21-32419410
arif.saifie@ubl.com.pk

If you have any queries, complaints or feedback, as primary contact point you can:
Call our 24/7 UBL Contact Center at: 111-825-888 (UAN)
For people in Azad Jammu Kashmir: (021) 32446949

Disclaimer: “In Case your complaint has not properly redressed by us, you may lodge your complaint with Securities & Exchange Commission of Pakistan (the “SECP”). However please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained by the SECP.”

If the grievances of the shareholders and investors remain unsolved, they can be forwarded to SECP through the following: www.secp.gov.pk/complaintform1.asp

Credit Ratings (By VIS)

Entity Level
  •   Latest Previous
  • Long Term AAA AAA
  • Short Term A-1+ A-1+
  • Outlook Stable Stable
ADT-1 Instrument (TFCs)
  •   Latest Previous
  • Rating AA+ AA+
  • Outlook Stable Stable